Top Spec Machines

MACHINE MAKERS REPRESENTATIVES AND ENGINEERING CONSULTANTS

Service Personnel & Technical Support 

TOP SPEC MACHINES commenced operations in 2001 to market CNC Machine Tools in Australia.

In our 40 years of operation, we have grown into a company that services all states of Australia, specialising in the distribution of some of the most sophisticated machine tools being produced in Japan and around the world.

Currently, Top Spec Machines look after in excess of 900 machine tools in Australia.

We wish to assure you of the after-sales service and technical support that Top Spec Machines and our represented manufacturers will jointly offer to your Company.

Offer Maximum Support 

Since our establishment, our company has consistently maintained the policy of offering maximum support to our clients, which is particularly necessary in this age of high technology.

We believe our best advertisement is the satisfaction of our customers and, to that end, Top Spec places priority on supplying only quality machine tools and backing this with well trained service personnel to ensure the best performance of those machines, both during commissioning and throughout the life of the machines.

Employ Specialist Engineers 

We employ specialist Engineers, some of whom are Works engineers, trained in the factory in Japan and Europe, in the fields of:

• Mechanical,
  
• Electrical,
  
• Electronics Engineering and
  
• CNC Programming.

We realise only too well the importance of maximum productivity by minimising the down time of an expensive machine/system.

Support Staff Available Immediately 

Under normal working circumstances, staff available in our Service Department will handle your requests for verbal communication immediately, at the time of your call, and on-site service response time may be provided within twenty-four (24) hours of request.

In addition to normal back up service, we also extend to the customer advice on CNC programming, operator training, tooling suitability, all provided on site at the customer's factory.

We wish to offer you the same level of after-sales support and satisfaction that is already being enjoyed by our clients.

We invite you to seek a reference with any of our customers who have purchased this type of equipment in the past from us.